details about product: Unstructured Wool Twill Jacket - Navy

Thank you for rating this item five stars; it's great to hear that you're enjoying your new jacket. We hope to hear from you again soon and thanks for choosing Tyrwhitt.

Thank you for taking the time to provide this feedback, we are pleased you have enjoyed the fit, material and style of the SF Navy Twill Wool Jacket, but it is highly disappointing to learn that the internal stitching on the vents has let you down. So we can investigate this and identify the cause of the problem, we have emailed you to request photographs demonstrating the concerns you have raised, so these can be shared with our buyers. We are sorry to have let you down and please remember that every order is covered by our 6 month guarantee with cost free exchanges if dissatisfied. We appreciate your feedback and hope you will give us the chance to restore your faith in us soon.