details about product: Dinner Suit Trousers - Royal Blue

Thank you for taking the time to provide this feedback, although we are truly sorry for the inconvenience caused by the incorrectly sized trousers being sent to you. Such errors, though increasingly few and far between, should not occur and we understand how such errors impact our customers. Please rest assured this has fed back to the store management to raise with the colleague who had entered the incorrect sizing at the till despite measurements being taken. We appreciate your patience and faith in us to resolve this disappointing instance and hope the replacement pair in the correct size have proven to your liking since being received. We want to reassure you that this is not indicative of our usually high standards of service and hope you will give us the chance to restore your faith soon.